At Kamaka Co Ltd , we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and safeguard the information you provide when using our website, mobile application, or any other service offered by us.

By accessing or using our services, you agree to the practices described in this Privacy Policy. If you do not agree with these terms, please refrain from using our services.

We collect two types of information: Personal Information and Non-Personal Information .

This includes identifiable information that you voluntarily provide to us, such as:

Name

Email address

Phone number

Physical address (for delivery purposes)

Payment details (e.g., credit/debit card numbers, bank account information)

Order history and preferences

Additionally, if you create an account on our platform, we may store your username, password, and profile information.

This includes data that cannot be used to identify you personally, such as:

Browser type and version

Operating system and platform

IP address

Device information (e.g., device ID, model, and operating system)

Referral URLs

Pages visited on our site

Interaction with advertisements

We collect this information through cookies, web beacons, and similar technologies.

We use the information we collect for the following purposes:

To process and fulfill your orders.

To send you updates about your order status, shipping details, and delivery confirmations.

To improve our products, services, and customer experience.

To personalize your shopping experience based on your preferences and browsing behavior.

To communicate with you via email, SMS, or push notifications regarding promotions, discounts, and new product launches.

To comply with legal obligations and protect our rights or the rights of others.

Cookies are small text files stored on your device by websites you visit. We use cookies to:

Remember your login session.

Analyze traffic and usage patterns.

Provide targeted advertising.

Enhance your browsing experience.

You can manage cookie settings in your browser preferences. However, disabling cookies may limit some functionalities of our website.

We may use web beacons or pixels to track interactions with emails or ads. These tools help us measure the effectiveness of our marketing campaigns.

We may share your information under the following circumstances:

With Service Providers : Third-party vendors who assist us in delivering services (e.g., payment processors, logistics partners).

For Legal Reasons : When required by law or to protect our business interests.

In Connection with Business Transfers : If Kamaka Co Ltd undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

With Your Consent : We will obtain your explicit consent before sharing your information for purposes other than those outlined in this policy.

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include:

Encryption of sensitive data (e.g., payment information).

Secure Socket Layer (SSL) technology for secure communication.

Regular security audits and updates to our systems.

While we strive to ensure maximum security, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute protection.

You have certain rights regarding your personal information, including:

Access : You can request access to the personal information we hold about you.

Correction : You can update or correct inaccuracies in your personal information.

Deletion : You can request the deletion of your personal information.

Opt-Out : You can opt-out of receiving marketing communications from us.

To exercise these rights, please contact us at the details provided below.

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected such information, we will take steps to delete it promptly.

If you are located outside Tanzania, please note that your information may be transferred to and processed in Tanzania. By using our services, you consent to this transfer.

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised "Last Updated" date. Continued use of our services after such updates constitutes your acceptance of the revised policy.

If you have questions, concerns, or requests related to this Privacy Policy, please contact us at:

Plot No. 27, Mikocheni, Coca Cola Road, Dar es Salaam, Tanzania

Phone: +255 656 222 022 | +255 758 222 022 | +255 736 222 022

Email: info@kamaka.co.tz | enquiry@kamaka.co.tz

We value your feedback and are here to assist you with any privacy-related inquiries.