Terms and Conditions for Kamaka Co Ltd

Last Updated: 02 Feb 2025 03:10 PM

Welcome to Kamaka Co Ltd ! These Terms and Conditions ("Terms") govern your use of our website, mobile application, and any other services provided by us. By accessing or using our services, you agree to comply with these Terms. If you do not agree with these Terms, please refrain from using our services.

1. Acceptance of Terms

These Terms constitute a legally binding agreement between you and Kamaka Co Ltd.

Your continued use of our services after changes to these Terms indicates your acceptance of the updated terms.

2. Account Creation and Security

To place orders or access certain features, you may need to create an account.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Notify us immediately if you suspect unauthorized access to your account.

3. Products and Pricing

All products listed on our platform are subject to availability.

Prices displayed are in Tanzanian Shillings (TZS) unless otherwise stated and may exclude taxes, shipping fees, or other charges.

We reserve the right to correct pricing errors or update product information at any time without prior notice.

4. Orders and Payments

4.1 Placing an Order

When placing an order, ensure that all details (e.g., delivery address, contact information) are accurate.

Orders are not confirmed until we send you a confirmation email.

4.2 Payment Methods

We accept various payment methods, including credit/debit cards, mobile money, and bank transfers.

Payments must be made in full before shipment unless otherwise agreed.

4.3 Refunds and Returns

Refer to our Return Policy for details on refunds, exchanges, and cancellations.

Some items may be non-returnable due to hygiene or safety reasons.

5. Delivery and Shipping

Delivery times depend on the product, location, and shipping method selected.

Kamaka Co Ltd is not liable for delays caused by unforeseen circumstances (e.g., natural disasters, strikes).

Risk of loss passes to you upon delivery.

6. Intellectual Property

All content on our platform, including text, images, logos, and software, is owned by Kamaka Co Ltd or its licensors.

You may not reproduce, distribute, modify, or create derivative works of our content without prior written consent.

7. User Conduct

Do not use our services for any illegal or unauthorized purposes.

Prohibited activities include spamming, hacking, or attempting to disrupt our services.

Violation of these Terms may result in termination of your account or legal action.

8. Disclaimer of Warranties

Our products and services are provided "as is" without warranties of any kind, express or implied.

We do not guarantee uninterrupted access to our services or that our platform will be error-free.

9. Limitation of Liability

Kamaka Co Ltd shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our services.

Our maximum liability is limited to the amount paid by you for the specific product or service causing the claim.

10. Indemnification

You agree to indemnify and hold harmless Kamaka Co Ltd and its affiliates from any claims, damages, or expenses arising from your breach of these Terms or misuse of our services.

11. Governing Law and Jurisdiction

These Terms are governed by the laws of Tanzania.

Any disputes arising from these Terms shall be resolved in the courts of Tanzania.

12. Changes to Terms

We reserve the right to update these Terms at any time. The updated Terms will be posted on this page with a revised "Last Updated" date.

Continued use of our services after such updates constitutes your acceptance of the revised Terms.

13. Contact Us

If you have questions, concerns, or requests related to these Terms, please contact us at:

Kamaka Co Ltd

Plot No. 27, Mikocheni, Coca Cola Road, Dar es Salaam, Tanzania

Phone: +255 656 222 022 | +255 758 222 022 | +255 736 222 022

Email: info@kamaka.co.tz | enquiry@kamaka.co.tz